Fees, insurance, availability: answered while they are still on the page
The same ten questions decide whether a visitor reaches out. Engage answers them instantly, from your own content, in your practice’s tone.
Why this is where practices lose clients
Every prospective client has the same short list of questions: Do you take my insurance? What does a session cost? Do you see teens? Is there parking? If the answer is not obvious in thirty seconds, they open the next practice in their search results.
Most practice websites do have the answers, buried across an FAQ page, a rates page, and a paragraph on the about page. The visitor does not dig. They leave.
How much is a session and do you take insurance?
Individual sessions are $160 for 50 minutes. The practice is in-network with Aetna and Blue Cross, and can provide superbills for out-of-network reimbursement with other insurers. Would you like help figuring out what your plan might cover?
I have United. How does the superbill thing work?
With United you would pay for sessions directly, and the practice gives you a superbill, an itemized receipt you submit to United for partial reimbursement. Many PPO plans reimburse a meaningful portion. Want me to have the team confirm the details for your specific plan?
Step by step
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Built from your website, not a script
We read your public site: your services, your team, your FAQs, your policies, your tone. Your assistant answers the way your practice writes, not like a generic bot.
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Answers in context, conversationally
A visitor can ask "do you take Blue Cross" and follow up with "and what if my deductible is high" in one thread. Engage keeps the context and answers both.
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Knows when to hand off
When a question needs a human, like a specific billing situation, Engage says so plainly and offers to collect the visitor’s details so your team can answer properly.
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Shows you what people actually ask
The questions visitors ask are visible in your analytics, so you learn what your website is not answering and what your market is looking for.
The outcome for your practice
- Visitors get their deciding questions answered without leaving the page
- Your front desk stops repeating the same ten answers by phone
- You see the real questions your market asks, in your analytics
See this working for your practice
Share your website and we build your assistant from it, so you can watch it handle exactly these conversations with your own services, fees, and tone, before you pay anything.
Related use cases
Get your assistant built for you
Share your practice website. We build your Engage assistant from it and send you a working preview, before you pay anything.